Telehealth Services

Telehealth for Therapy

Telehealth can be an effective way to access therapy services. It also offers several significant benefits.

Increasing access: Telehealth makes it easier for people in regional, rural or remote areas to access mental health services. In Australia, where people live across vast distances, Telehealth allows you to connect with practitioners from other states or regions. Even in busy cities, getting an appointment with a therapist can be hard due to high demand. Telehealth helps spread out the demand for services, which could reduce the time you have to wait to see a therapist.

Flexibility: Telehealth can make it easier to fit therapy into your busy schedule, whether you’re juggling work, childcare, or other commitments. Instead of worrying about travel time, parking and other costs, you can simply use your laptop, tablet, or phone. This flexibility can help you schedule appointments at a time that works for you, including after-hours. This makes it easier to start and continue therapy, even with a busy life.

Reducing Stigma: When you’re struggling, it can be hard to reach out for help. The thought of going to a therapist’s office might feel overwhelming and could stop you from getting the help you need. Telehealth allows you to access therapy from the comfort of your home, reducing the stress and stigma of seeking help. This can make it easier to start and stay engaged in treatment, giving you the support you need to thrive.

Effectiveness & Privacy: Research shows that Telehealth can be just as effective as in-person therapy for treatment engagement, client satisfaction, and outcomes. Telehealth platforms also need to meet strict security and privacy standards to protect your information.

Client-Therapist Fit: With Telehealth, you are no longer limited to choosing a therapist in your local area. This opens up a wider pool of therapists to choose from, allowing you to find someone who truly aligns with your specific needs, preferences, and goals.

Finding a therapist who is a good fit is crucial for effective therapy. When you feel understood, respected, and comfortable with your therapist, you’re more likely to engage fully in the process, be open about your thoughts and feelings, and work collaboratively towards your goals.

Here are 10 things you should know about being set up for your Telehealth appointment:

1. Privacy: Ensure you are in a private, quiet space where you won't be interrupted. This helps maintain confidentiality and allows for a more focused conversation.
2. Stable Internet Connection: A reliable and stable internet connection is crucial for a smooth Telehealth session. Check your internet speed and connection before the appointment.
3. Device: Use a laptop, tablet, or smartphone with a working camera and microphone.  Ensure your device is fully charged or plugged in during the session.
4. Earphones or Speaker: Using earphones or a speaker can improve audio quality and help maintain privacy. Make sure they are working properly before the appointment.
5. Software/Platform:  Check to see if any special software or applications are required.  
6. Notes  or Documents: Have any relevant documents or notes ready to share with your therapist.
7. Environment:  Ensure good lighting so that your therapist can see you clearly. Avoid backlighting from windows or bright lights behind you.
8. Technical Support: Know who to contact for technical support if you encounter issues with the Telehealth platform or your device.
9. Backup Plan: Have a backup plan in case of technical difficulties, such as a phone number your therapist can call. You can also use the chat function in zoom to communicate with your therapist.
10. Appointment Details: Confirm the date, time, and time zone of your appointment.  Set a reminder to ensure you are ready and on time.

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